Kaget77 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Welcome to the kaget77 Privacy Policy page. This document is written in plain, straightforward language because we believe every member deserves to know exactly what happens to their information — not just receive a document full of legal jargon that is difficult to interpret.

Kaget77 is an online casino entertainment and Sports Betting platform operating for users in Malaysia. In providing these services, we need to collect and process certain personal information from our members. This Privacy Policy explains in detail what information we collect, how it is used, who it may be shared with, and what rights you have as a kaget77 member regarding that personal data.

By registering for and using the kaget77 platform, you agree to the practices described in this Privacy Policy. This policy should be read together with kaget77 Terms & Conditions which forms part of the overall agreement between you and kaget77.

This Privacy Policy applies to all personal information collected by kaget77 through:

• The kaget77 website at the domain kaget77.best and all pages under it
• Member registration process and account management
• Deposit and withdrawal transactions made through the platform
• Gaming and betting activity on the kaget77 platform
• Communications between members and the kaget77 support team
• Participation in kaget77 promotions, bonuses and VIP Rewards programme

This policy does not apply to third-party websites or services that may be linked from the kaget77 platform. kaget77 is not responsible for the privacy practices of those third parties.

Kaget77 collects various categories of personal information depending on how you interact with our platform. Below is a summary of the data collected and the purposes it serves:

Kaget77 does not collect more information than is necessary for the stated purposes. You may choose not to provide certain non-mandatory information, though this may affect your ability to use some features of the kaget77 platform.

Kaget77 collects your personal information through the following means:

• Account registration — information you fill in when registering a new account with kaget77, including your name, phone number and password.
• Identity verification — documents submitted during the KYC (Know Your Customer) process, including your identity card or passport and proof of address.
• Financial transactions — details recorded when you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX via Maybank2u and CIMB Clicks, as well as when you submit a withdrawal request.
• Platform usage — automatic records of games played, bets placed, wagering amounts and game outcomes during your time on kaget77.
• Support communications — information you share when interacting with the kaget77 support team via live chat, email, or WhatsApp.
• Cookies and tracking technologies — technical information collected automatically when you visit kaget77, such as your IP address, browser type, and device used.
• Promotional participation — information you provide when participating in kaget77 promotions, prize draws or the VIP Rewards programme.

Kaget77 uses the personal data it collects solely for the following legitimate and necessary purposes:

• Account management — creating, verifying, managing, and securing your kaget77 account, including the login process, OTP verification, and password recovery.
• Transaction processing — securely and accurately processing deposits and withdrawals, verifying payment methods and maintaining a transaction history for your account records.
• Gaming service delivery — granting access to 500+ casino games, Malaysia Super League and EPL Sports Betting, jackpot slots and all other services on the kaget77 platform.
• Customer Support — resolving queries, complaints and technical issues that you raise with the kaget77 support team via live chat, email or WhatsApp.
• Responsible gaming — monitors gameplay patterns to identify signs of problem gambling and activates deposit limit, loss limit, or self-exclusion tools where necessary.
• Fraud prevention and security — detecting and preventing fraudulent activity, money laundering and unauthorised access to kaget77 member accounts.
• Regulatory Compliance — meeting the legal and regulatory obligations applicable to the operation of the kaget77 platform.
• Platform improvement — analysing platform usage in aggregate to improve the performance, usability and overall experience of the kaget77 platform.
• Promotional communications — with your consent, sending you information about relevant promotions, bonuses, and VIP Rewards offers through your preferred channel. You may unsubscribe from marketing communications at any time.

Kaget77 does not sell, rent, or disclose member personal data to third parties for marketing purposes. However, in the course of operating the platform, kaget77 may share data with the following categories of third parties, strictly on a limited and necessary basis only:

• Payment processors — payment service providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay receive the transaction information required to process your deposits and withdrawals. These processors maintain their own privacy policies, and kaget77 ensures they comply with equivalent security standards.
• Game software providers — game providers such as Pragmatic Play, Evolution Gaming and Spadegaming may receive session data required to operate their games on the kaget77 platform. No personally identifiable information is shared beyond the minimum technical requirements.
• Technology service providers — infrastructure, cybersecurity and cloud service providers used to operate the kaget77 platform have limited access to the data necessary to deliver their technical services, subject to strict confidentiality agreements.
• Legal compliance — kaget77 may disclose personal data when required by law, court order, or a relevant regulatory authority. In such cases, kaget77 will only disclose the minimum information necessary to satisfy the legal requirement.

All third parties with whom kaget77 shares data are bound by data protection agreements ensuring they handle that information to a security standard equal to or higher than kaget77's own.

Kaget77 implements multiple layers of technical and operational security to protect members' personal data against unauthorised access, disclosure, alteration or destruction:

• 256-bit SSL Encryption — all communications between your device and kaget77's servers are encrypted using TLS 1.3 protocol with 256-bit keys, ensuring your data remains unreadable even if intercepted.
• Data-at-rest encryption — sensitive data stored in kaget77's databases — including passwords (stored as salted hashes), identity card numbers, and payment account details — is encrypted at rest using AES-256.
• Layered access controls — kaget77 staff may only access member data on a need-to-know basis — only those who require access to specific data in order to carry out their designated duties are permitted to do so, and all such access is recorded and audited.
• 24/7 Security Monitoring — kaget77's automated monitoring systems and security team keep watch over the platform around the clock to detect any unusual activity that may indicate an unauthorised access attempt or data breach.
• Two-factor authentication (2FA) — OTP verification via SMS to your registered Malaysian mobile number adds an extra layer of security for sensitive activities such as new logins from unrecognized devices and withdrawal requests.
• Regular security audits — kaget77 conducts regular vulnerability assessments and penetration testing to identify and address potential security weaknesses before they can be exploited.

While kaget77 takes all reasonable steps to protect your data, no digital system can guarantee absolute 100% security. In the event of a data breach that affects members, kaget77 will notify those impacted within a reasonable timeframe and take appropriate remediation measures.

Kaget77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal obligations:

• Active account records — your account data is retained for as long as your kaget77 account remains active. This includes profile information, game history, and transaction records, all of which you can access at any time through your account.
• After account closure — when an account is closed at your request or by kaget77, certain records — particularly financial transaction records and identity records — are retained for a minimum period of 5 years thereafter to meet legal compliance and audit requirements.
• Support communication logs — communication records with the kaget77 support team are retained for 2 years for complaint resolution and service quality improvement purposes.
• Technical data and logs — technical logs including IP address records and login session logs are retained for 12 months for security and fraud detection purposes.

Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

Kaget77 uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies we use and their purposes:

• Essential Cookies — required for the basic operation of the kaget77 platform, including login session management, security and authentication functions. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies — saving your preferences such as language settings, display options and your last game selection on kaget77, so your experience is seamless every time you return.
• Analytics Cookies — helps kaget77 understand how members use the platform through aggregated, anonymized data on pages visited, time spent, and navigation patterns. This information is used solely to improve the kaget77 platform.
• Security Cookies — helping kaget77's fraud detection system identify unusual sessions and devices to protect your account from unauthorised access.

You can manage cookies through your browser settings. However, disabling all cookies may affect the functionality of the kaget77 platform and your gaming experience. Essential cookies cannot be disabled without impacting your ability to log in and use the platform.

As a kaget77 member, you have certain rights regarding the personal data we hold about you. These rights may be exercised by contacting kaget77 support via email at support@kaget77.best:

The kaget77 platform is intended solely for individuals aged 18 and above. kaget77 does not knowingly collect or process personal data from children or individuals under the age of 18.

If kaget77 discovers that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe your child under the age of 18 has registered an account with kaget77, please contact us immediately at support@kaget77.best so we can take the appropriate action.

Parents and guardians are encouraged to use parental control software on devices shared with children to prevent access to online gambling sites such as kaget77.

The kaget77 platform may contain links or references to third-party websites or services in certain contexts. kaget77's Privacy Policy does not apply to those third-party websites or services.

Kaget77 does not control and is not responsible for the privacy practices of any third-party website. We encourage you to read the privacy policy of each third-party website you visit separately. Your visit to any third-party site is at your own risk and kaget77 makes no representations regarding their privacy practices.

Kaget77 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or new platform features. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying an in-platform notification on your next login to kaget77
• Sending an email to your registered address for amendments that materially change how we use your personal data

Continued use of the kaget77 platform after any amendments to this Privacy Policy have been published constitutes acceptance of the revised terms. If you do not agree with the changes made, you may choose to close your account by contacting kaget77 support.

We encourage you to review this page periodically to stay informed about how kaget77 protects your information.

If you have any questions, concerns or requests regarding this Privacy Policy or how kaget77 handles your personal data, please contact us:

• Email: support@kaget77.best — for privacy-related requests, please include "Privacy Request" or "Data Request" in the subject line of your email, along with your full name and kaget77 account number.
• Live Chat: available 24 hours within the kaget77 platform with an average response time of under 3 minutes for general privacy enquiries.
• WhatsApp: available every day, 24 hours a day for quick questions about privacy and data protection.

All privacy-related requests — including requests for data access, correction, deletion or objection — will be processed within 14 business days of receiving a complete request.

This Privacy Policy is in Bahasa Malaysia and that version shall prevail in the event of any dispute or clarification. Effective date: January 2026.